You've Done Enough
TN
Hey, I'm Tech Nephew
The patient tech support your family actually needs (and you deserve a break from being)

Stop being your family's unpaid IT department

Give yourself permission to say "I think this is a job for Tech Nephew" instead of sighing and driving over there

You know the drill. Your phone buzzes. You answer looking to catch up on life. They open with "the computer is broken again" and suddenly your Sunday afternoon is spent explaining why they need to actually click the blue button, not just look at it. We've all been there.

Sound familiar?

  • "Can you just come over and look at this?"
  • "I didn't touch anything, it just stopped working"
  • "Why do I need another password for this?"
  • Spending an hour fixing something that takes 2 minutes
  • The same problem happening again next week

Here's what you actually want:

A relational foundation with your loved one wherein you are seen as the whole person you are. A connection with entry points beyond discrete, tactical topics. You want to get messy. You want to be able to talk about the things that matter to you, and that takes space and time.

Here's what you need:

Someone patient who can explain technical things without the family baggage. Someone who won't get frustrated when they ask the same question three times. Someone who isn't you.

See it in action

Family session videos coming soon
Real sessions with real relatives

I'm starting by helping my own family first—recording real sessions to show you exactly how this works. Spoiler alert: it's way more entertaining than you'd expect.

TN

Questions you probably have

(Because you've thought about this before)

Will they actually use this instead of just calling me?
That's the goal! Once they have one good experience with patient, professional help, they'll realize it's easier than bothering you. Plus, you can literally say "I got you a tech person" and hand them the number.
What if they want me to be there during the session?
Totally fine! You can hop on the call for moral support, or just be nearby. The point is you're not the one doing the explaining - you're just there for comfort.
Is this going to be expensive?
Think about it this way: what's your time worth? If you spend 2 hours every weekend on tech support, this pays for itself pretty quickly. Plus, gift subscriptions are perfect for holidays.
What about privacy/security concerns?
Fair question! I'll walk them through basic security practices and never ask for passwords or sensitive info. This is about teaching them to fish, not doing their banking for them.
Will this actually work for [my specific family member]?
If they can use a phone to call you when something breaks, they can use a phone to call me. The difference is I won't get frustrated when they need me to repeat something.

Perfect gift for the holidays

"I got you someone who can help with your phone" is going to be the most appreciated gift you've ever given. Trust me on this one.