Tech Nephew is a one-on-one video call service that helps you solve real technology problems — at your pace, without the jargon.
Book a free session →I'll never ask for a password, and we never install anything on your device.
Technology moved fast. Nobody sat you down and walked you through any of it. So if you feel a step behind, that's not on you — that's just what happens when the world keeps shipping updates and forgets to send instructions.
We get on a video call. Show me what's not working — share your screen, or just hold your phone up to the camera. No script, no rushing. When we hang up, the thing works, and you know why.
I can't get the photos off my phone.
— Janet, 67
Everyone tells me to just Google it. That doesn't help.
— Patrice, 72
I don't know if I should click “update” or not.
— Margaret, 64
My grandkids set it up and now I can't change a thing.
— Dale, 73
I can't figure out how to video call my grandkids.
— Pat, 69
I'm afraid I'll push the wrong button and break something.
— Linda, 70

— Brandon Campbell-Kearns
(LinkedIn)Tech Nephew started where most family tech help starts: with my mom. She got stuck troubleshooting her home assistant when it stopped responding one night. Then my aunt, wanting to add text over some photos of hers. Then her best friend, staring down an app that wanted her to make another account. After a few months of these calls, I noticed that the people I love most weren't getting stuck on hard problems. They were getting stuck because nobody had ever sat with them long enough to explain. So, I made the sitting-with-people part the job. I'll meet you exactly where you are. I won't talk over your head, and I won't talk down to you.
Pick a time on the calendar. Fifteen minutes, no card, no catch.
You show me the problem. Share your screen, or just hold up your phone. We'll work through it together.
I'll send a written summary in plain language so next time it comes up, you'll have it.
I finally feel like I understand my phone. He walked me through it without making me feel rushed or silly. I actually look forward to our sessions.
I called him about one thing and we ended up fixing four. He never once said “just” or “simply” — that means a lot when you're the one asking.
I'll send one plain-language tip every so often — the kind of thing that saves you a call. (Also useful if you're thinking of this as a gift for a parent — I'll let you know when that's ready.) No selling or spam. Unsubscribe whenever.